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Shipping & Returns Policy

Everything you need to know about how we package, ship, and support your purchases at Findo.

Shipping Policy

Pan-India Express Delivery Details

Free Express Delivery:On all orders above ₹999

Delivery Timelines:

  • Metro Cities (Delhi, Mumbai, Bengaluru, Chennai, Hyderabad, Kolkata): 2 to 4 business days.
  • Rest of India: 4 to 7 business days.

Order Dispatch:

Orders placed before 2:00 PM IST are dispatched on the same business day. Tracking details with live SMS/Email updates are sent upon shipment.

7-Day Easy Replacement Policy

Hassle-free replacement for defective or damaged items

Your satisfaction is our top priority. If you receive a product that is damaged in transit, defective, or missing components, you are covered by our 7-Day Easy Replacement Policy.

How to Request a Replacement:

  1. Take a quick photo or 10-second video showing the issue.
  2. Email us at support@findostore.com or WhatsApp us at +91 98765 43210 within 7 days of delivery.
  3. Our team will arrange a free reverse pickup and send a brand-new replacement immediately!